Frequently Asked Questions

Here are some of the frequently asked questions and their simplest answers for our viewers. In case you need any more clarifications please feel free to contact us through our email.

  • How does this work?

    Riddlebook is a marketplace for online treasure hunt games galore that offers real prize money. It is a treasure chest of free games, sponsored games, and paid games.

    Free games are those games which any registered user can play free of cost. Sponsored games are those that are sponsored by brands around the world. They are also played free of cost but each game will have a theme that is provided by the sponsors. Paid games are the most common games in Riddlebook, wherein you need to pay a small fee to play the game, however at the end, if you win, you will get a large sum of money which is normally many times higher than the fees you pay. Some games will have multiple winners, but the person who first reaches the final level will attain the biggest treasure.

    Visit https://www.riddlebook.com/how-to-play to know how the game works & how it is played.

  • Is this free?

    Yes, the website registration is completely free of cost; If you are referred by a friend, you will receive $10 credit free of cost too.

    Riddlebook offers free games as well as paid game. You can check the game details for Entry Fee. If the game banner shows $0 Entry Fee, it will be a free game and if it’s a paid game, the Entry Fee will be clearly mentioned.

    Some of the free games will be sponsored by brands; some are completely free and sponsored by Riddlebook itself.

  • What all payment methods do you accept?

    We currently accept Credit Cards., PayPal, and Cryptocurrencies such as Bitcoin, Litecoin, Ethereum etc. We are adding more payment options to cater to the needs of new players across the world.

  • How will I know if I have won the treasure?

    Each treasure hunt game consists of multiple levels. The key to cross these levels is to solve all the puzzles/clues and reach the treasure first. Here, you are competing with plenty of other players across the world, live & the need is to solve all the puzzles quickly before the rest of the players.

    This is simulated online via a table on the right-hand side of your game window, wherein you can see the level you are in and the number of other players competing in the same level. The table will also show the count of those players who have moved ahead of you & the count of those who stand behind you, which would help you figure out your position in the game.

    The hunter who reaches the treasure first will get the biggest chunk of the treasure. But relax, many hunters who reach later also get to enjoy some part of the share. The details of the treasure distribution will be clearly mentioned in each game.

    A game will get over only at the time mentioned on the game listing. Even though you don’t win the treasure, you will have the chance to finish the game and earn maximum points.

    The winners will be declared after the end of the time given for finding the treasure.

  • How can I withdraw my earnings?

    If you win any games, or if you want to withdraw the funds available in your account, you need to login to your dashboard and go to the ‘Withdraw Money’ link. You will have three types of money in your account.

    Withdrawable Money - This is the total money available for you to withdraw. This includes the funded amount and the winnings from the games.

    Reward Money - This is the reward money you earn from friend referrals and affiliate commission. This amount is not a withdrawable balance but you can use this fund to play other games.

    Total Balance - This is the sum of Earnings, Funded Amount & Reward Points.

    For Anti-Money Laundering Regulations (AML), the funded amount can only be withdrawn in the same ways it's been deposited. That means if you have funded your account by PayPal, the withdrawal amount will be transferred to your PayPal account only.

    Any amount less than $300 will be paid by PayPal and others will be paid by Cheque/Bank Transfer. Only verified account holders are eligible to withdraw any funds.

  • What is a leaderboard? How are the points calculated?

    Leaderboard section appears on the right-hand side of the homepage, wherein the ranks of each player, the country they belong to and the points they have scored are displayed in tabular form.

  • Is this a real treasure hunt played offline?

    No, this is a virtual online treasure hunt played using a computer or a tablet. You will have puzzles, riddles and clues for each level and all of the clues can be solved by your common sense, problem-solving skills, reading and watching videos and using simple tools like calculator, maps etc.

  • What are the tools and resources required to play?

    Each game varies significantly. Most games require the help of Google and other search engines. The other tools which are often used but not limited are Google Earth, Google Maps, Calculator, Dictionary, various websites, video sites and many other things.

  • Can I withdraw the prize money to my bank directly?

    Yes. If you win a prize, you can withdraw the prize money into your bank account directly if its above $300. If it's below $300, it will be paid by PayPal. Please note your account should be verified to request a withdrawal.

  • Is there any way to pay cash and play?

    No, we don't allow to ‘pay by cash’ option. All the payments are processed online.

  • Do you have any tutorial video?

    Please visit https://www.riddlebook.com/how-to-play to understand how the game works.

  • How do I contact you?

    To get in touch with us, visit the contact page on our site. In case of any query or doubt, you can write to us at support@riddlebook.com

  • What will happen if no one finds the treasure? Will the game restart with more clues?

  • How does ‘refer your friend & earn $10’ option work?

  • I have paid the entry fee $10 but I am unable to play. Can I get a refund?

  • Do you have an affiliate program?

    We are rolling out an affiliate program soon.

  • If the game gets stuck in between, what happens?

    There can be instances where the ongoing games can get stuck. It can be either because of internet downtimes, computer problems, power supply issues or any errors that occur in the site. But you don't have to worry. Please login again to Riddlebook, go to the Dashboard, where you can see the active games that you can resume and continue playing.

  • I won the game, but I haven't got the money yet. How long do I have to wait?

    When you win a game, the winnings will be automatically shown in the balance. You can immediately request the winnings for withdrawal. Usually, after every game gets over, our audit team will check the patterns and check whether the player genuinely won it. It usually finishes within 72 hours. The funds will be transferred to your account after the audit.

  • Does it have multiplayer & team games?

    No, currently we don't offer multiplayer and team games.

  • I joined a game. But due to some unexpected situations, I cannot play the game. Can I cancel my participation before the game initiates?

    Yes, you can cancel your participation and you will get game credits to play the next time. You cannot withdraw the credits to your bank. You can only use it to play games.

  • Is it legal in my country?

    This is a pure skill-based game. It is not based on luck nor is it a casino. Since there is no luck element included, winning the game is just like winning a contest. Legality of this depends upon the country wherein you reside.

  • Is the prize money taxable in my country?

    Taxes depend upon the laws of individual countries. This winning is taxable in many countries. Please discuss this with your Tax professional to understand more. Since we are not tax experts, we cannot give you a proper advice on the same.

    The winning money will come from our account in the UK to your account by Wire transfer/PayPal account.

  • Can I ask you to transfer my prize money to another account in a different country?

    Due to Anti-Money Laundering Regulations (AML), we will allow you to withdraw winnings only to your own bank account mentioned at the time of verification of account.

  • Can I withdraw my prize money to a bitcoin wallet?

    You can withdraw money as per the terms to your Bank account or PayPal account. We will not pay winning amounts to your bitcoin wallet.

  • Do you accept cryptocurrency?

    Yes, we do accept cryptocurrency. We use major cryptocurrencies such as Bitcoin, Bitcoin Cash, Litecoin, Ether, Startcoin, TetherUSD, Dogecoin, Reddcoin, Peercoin and many more.

  • Is there any sample game I can play before I register for an actual one?

    Yes. You can register for a free account and you will get notified for free games once they appear. There will be many free and sponsored games which you play to get an idea about how it works.

  • I have some game ideas. Can I contribute?

    Yes, we are looking for very passionate creative game designers who can create puzzles like the ones in the Riddlebook. If you are interested to work with us by contributing games & ideas, please visit https://www.riddlebook.com/contribute-and-earn and sign up.

  • Great! How do I sign up?

    Just visit our New Player Registration page to sign up for free!